Our Return Guide

Follow our step-by-step guide to making a return

Step One

EMAIL OR CALL US WITH 7 DAYS TO EXCHANGE YOUR ORDER

Email [email protected] or call 904-728-9151, in order to request your return label, include your name, and order number.

Once your return is approved, you’ll receive an email with a prepaid shipping label and directions on how to complete your return.

Step Two

Print your label

Step Three

Bag it up

Pack your item(s) in a secure box or envelope and affix the prepaid shipping label to the top of the package. Be sure to include the original invoice or order number in your package.

Step Four

Drop it off

Once your return is received and approved, your store credit, will be emailed to you and can be redeemed in-store or online. Please allow 2 to 3 business days to process your return.

We do not issue refunds.

Our store

123 Fake St.
Toronto, Canada

Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm